Privacy Policy
Last updated: 5/12/25
This Privacy Policy applies to:
- Hajj & Umrah Planner App (the “App”)
- HajjUmrahPlanner.com (the “Website”)
- Services provided by Sunnah Digital (“we”, “us”, “our”)
By using our App, Website, or services, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Who We Are
Sunnah Digital is the developer and operator of the Hajj & Umrah Planner App and the website HajjUmrahPlanner.com.
We provide digital tools and pilgrim services to help users plan and prepare for Hajj and Umrah.
Contact email: info@sunnahdigital.com
2. Information We Collect
We collect the following types of data:
A. Information You Provide
- Name
- Email address
- Phone number (if you choose to provide it)
- Account login details (if you sign up)
- Payment information (processed securely by Stripe or PayPal — we do not store card details)
- Messages or enquiries sent to us
- Booking details for pilgrim services
Users may continue as a guest, but some features may require account creation.
B. Automatically Collected Information
When using our App or Website, we may collect:
1. Device Information
- Device type
- Operating system
- App version
- Browser type
- IP address
2. Usage Data
- How you interact with app features
- Pages viewed
- Time spent on sections of the app or website
3. Analytics
We use analytics tools such as Google Analytics and Firebase to understand usage patterns and improve the service.
C. Location Data (Optional)
The App may request permission to access your approximate or precise location to:
- Show nearby points of interest
- Provide personalised pilgrimage planning
- Enhance guidance features
You can enable or disable location permissions at any time through your device settings.
3. Payment Information
All payments on our Website are processed using Stripe or PayPal.
We do not store or process your:
- Credit card numbers
- Bank details
- Security codes
Stripe and PayPal handle these securely in accordance with industry standards.
4. How We Use Your Information
We use your information to:
- Provide and improve the App and Website
- Create and manage user accounts
- Process bookings for pilgrim services
- Send confirmations, updates, or support messages
- Improve user experience through analytics
- Ensure security and prevent misuse
- Comply with legal obligations
5. Sharing Your Information
We do not sell your data.
We may share limited information only with:
1. Service Providers
- Hosting providers
- Analytics providers (Google)
- Payment processors (Stripe, PayPal)
2. Legal Requirements
If required by law or to protect the safety of users.
6. Data Storage & Security
We take reasonable measures to protect your data from:
- Unauthorised access
- Loss
- Misuse
- Disclosure
However, no system is 100% secure.
You are responsible for keeping your login details confidential.
7. Your Rights (UK GDPR & Global Compliance)
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent (e.g., disable location access)
- Object to certain types of processing
- Request transfer of your data
To exercise these rights, contact us at: info@sunnahdigital.com
8. Children’s Privacy
Our App and Website are not intended for children under 13.
We do not knowingly collect data from children without parental consent.
9. Third-Party Links
Our App or Website may contain links to third-party services.
We are not responsible for their content or privacy practices.
10. Cookies (Website Only)
We may use cookies to:
- Analyse website traffic
- Improve user experience
- Remember preferences
Users can manage or disable cookies in their browser settings.
11. Data Transfers Outside the UK / EU
Some partners (e.g., Google, Stripe) may process data outside the UK/EU.
These transfers comply with GDPR using legal safeguards.
12. Changes to This Privacy Policy
We may update this Privacy Policy occasionally.
Updates will be posted on this page with a new “Last updated” date.
13. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us here.
