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Privacy Policy

imtiaz — Fri, 05 Dec 2025 17:47:45 +0000

Last updated: 5/12/25
This Privacy Policy applies to:

Hajj & Umrah Planner App (the “App”)
HajjUmrahPlanner.com (the “Website”)
Services provided by Sunnah Digital (“we”, “us”, “our”)

By using our App, Website, or services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Who We Are

Sunnah Digital is the developer and operator of the Hajj & Umrah Planner App and the website HajjUmrahPlanner.com.
We provide digital tools and pilgrim services to help users plan and prepare for Hajj and Umrah.

Contact email: info@sunnahdigital.com

2. Information We Collect

We collect the following types of data:

A. Information You Provide

Name
Email address
Phone number (if you choose to provide it)
Account login details (if you sign up)
Payment information (processed securely by Stripe or PayPal — we do not store card details)
Messages or enquiries sent to us
Booking details for pilgrim services

Users may continue as a guest, but some features may require account creation.

B. Automatically Collected Information

When using our App or Website, we may collect:

1. Device Information

Device type
Operating system
App version
Browser type
IP address

2. Usage Data

How you interact with app features
Pages viewed
Time spent on sections of the app or website

3. Analytics

We use analytics tools such as Google Analytics and Firebase to understand usage patterns and improve the service.

C. Location Data (Optional)

The App may request permission to access your approximate or precise location to:

Show nearby points of interest
Provide personalised pilgrimage planning
Enhance guidance features

You can enable or disable location permissions at any time through your device settings.

3. Payment Information

All payments on our Website are processed using Stripe or PayPal.

We do not store or process your:

Credit card numbers
Bank details
Security codes

Stripe and PayPal handle these securely in accordance with industry standards.

4. How We Use Your Information

We use your information to:

Provide and improve the App and Website
Create and manage user accounts
Process bookings for pilgrim services
Send confirmations, updates, or support messages
Improve user experience through analytics
Ensure security and prevent misuse
Comply with legal obligations

5. Sharing Your Information

We do not sell your data.

We may share limited information only with:

1. Service Providers

Hosting providers
Analytics providers (Google)
Payment processors (Stripe, PayPal)

2. Legal Requirements

If required by law or to protect the safety of users.

6. Data Storage & Security

We take reasonable measures to protect your data from:

Unauthorised access
Loss
Misuse
Disclosure

However, no system is 100% secure.
You are responsible for keeping your login details confidential.

7. Your Rights (UK GDPR & Global Compliance)

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data
Withdraw consent (e.g., disable location access)
Object to certain types of processing
Request transfer of your data

To exercise these rights, contact us at: info@sunnahdigital.com

8. Children’s Privacy

Our App and Website are not intended for children under 13.
We do not knowingly collect data from children without parental consent.

9. Third-Party Links

Our App or Website may contain links to third-party services.
We are not responsible for their content or privacy practices.

10. Cookies (Website Only)

We may use cookies to:

Analyse website traffic
Improve user experience
Remember preferences

Users can manage or disable cookies in their browser settings.

11. Data Transfers Outside the UK / EU

Some partners (e.g., Google, Stripe) may process data outside the UK/EU.
These transfers comply with GDPR using legal safeguards.

12. Changes to This Privacy Policy

We may update this Privacy Policy occasionally.
Updates will be posted on this page with a new “Last updated” date.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us here.

The post Privacy Policy appeared first on Hajj and Umrah Planner.

Contact

imtiaz — Mon, 13 Oct 2025 15:50:06 +0000

We’d love to hear from you

Have a question or need assistance?

Have a question, comment, or enquiry? Get in touch using the form and our team will respond as soon as possible.

Common Enquiries

How can I contact your team about Hajj or Umrah?

You can reach us easily using the contact form on this page. Just share your details and message, and one of our team members will get back to you as soon as possible.

Do you organise Hajj or Umrah packages?

We provide guidance and resources to help you plan your pilgrimage. For official bookings or travel arrangements, we can connect you with trusted licensed operators.

Can I get help preparing for my Hajj or Umrah trip?

Yes – our site offers detailed guides, checklists, and tips to help you prepare spiritually and practically for your journey. You can also contact us for personalised advice.

Do you collaborate with other organisations or travel agencies?

Yes – we’re always open to partnerships and collaborations. Please include details about your organisation or proposal in your message.

The post Contact appeared first on Hajj and Umrah Planner.