Mutawwif
A Mutawwif (Arabic: مطوف), also known as a Muallim (Arabic: معلم) is a guide appointed by the Ministry of Hajj responsible for the needs and well-being of Hajj pilgrims.
The following are some of the services that Mutawwifs provide during Hajj:
- Provide a photo ID card in place of your passport.
- Provide a bracelet/wristband which contains information about the Mutawwif office (including names, addresses and phone numbers) in case you get lost.
- Arrange transportation between Makkah, Madinah and Jeddah as well as transportation in and around Makkah during the days of Hajj.
- Provide accommodation (tents) in Mina and Arafat.
- Inspect hotel accommodation to check if it’s up to the required standard for pilgrims.
- Meditate in disputes between pilgrims and agents/hotels.
- Assist with complaints and concerns about accommodation.
- Arrange ambulance and hospital facilities for pilgrims with illnesses and medical emergencies.
- Arrange funeral services and assistance with documentation in the event of a death.
- Take care of pilgrims who are lost or assist those looking for a lost pilgrim.
- Provide Hajj and Umrah books and other literature.
- Arrange tours of various places in and around Makkah, Madinah and Jeddah.
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Show CommentsAssalaam Alaikkum,
We would like to know more about the Mutawwif services. We may land in Medina first and will perform all the needed rituals in Medina. Then we would like to perform Umrah from there. We would like to have full guidance from A to Z steps of performing the Umrah. We may be able to book the hotels by ourselves but need all other services. Thanks.
I need hajj plz guide
Assalam Alaikom,
I need to do Hajj with my wife this year using Motawef service. Could you please help in how to register in Hajj.
Thank you.
i am a green card holder in USA and would like to visit for Umrah. can you please guide me on how it works and what are the process
Wish to perform Hajj this year